These tips can help you avoid potential shipping delays of your pet's medication and nutrition.
Check levels of medications or prescription diets regularly and work with your vet to make sure you're not close to running out.
To allow for potential shipping delays, consider placing your orders a little earlier than you typically would.
If you have any AutoShip orders, we recommend shifting your order schedule by 4-5 days.
And don't forget — you can always track your order online when you log in to your account.
You're already buying dog food. Why not get rewarded for it? With our new Healthy Pet+™ program,
you'll receive a year of FREE exams with a qualifying purchase. Simply purchase your dog food from
our online store (AUTOSHIP must be selected) and you'll receive a year of FREE exams at
our practice (with a 12-month AUTOSHIP commitment).
The Healthy Pet+™ membership starts on the date the first auto-ship nutrition delivery is established. Membership is for a minimum period of 1 year from the membership start date.
If the membership is cancelled before the one-year anniversary of the start date, the member will be subject to a cancellation fee equal to the number of exams redeemed as a part of the
membership times the retail charge for such exams. This amount will be billed directly to the member and charged to the member’s credit card.
The delivery frequency must be between 1 to 5 weeks. The program is restricted to dogs and is subject to additional eligibility requirements and terms and conditions. See terms & conditions.